Yesterday, after not receiving any feedback from anyone at Ooma after my last blog post, I decided to instigate an online chat with their support site. I first got what I assume is a level one support person. After I started asking my questions, he quickly transferred me to an engineer. Agent (Vincent): “Helllo Jason,…

For those of you who didn’t see the coverage a while back, a company called Ooma announced a product that would do away with your long distance costs “for life”. The product was not very warmly received by the blogosphere. The basic idea behind ooma is that you connect it 1) to your broadband internet…