Samsung SCH-i760 Review

Introduction

i730The Samsung SCH-i730 is among Verizon Wireless’ newest Windows Mobile smartphones to come on the market. The i730 is a slider style phone that is black in exterior color. The slider, when engaged, displays a full QWERTY keyboard. Like the Motorla Q9M, the i730 runs Windows Mobile 6. However the Samsung phone runs the full Professional edition, whereas the Q runs a more stripped down SmartPhone edition.

The SCH-i730 includes bluetooth, a 1.3 megapixel camera, touch navigation, a music player, and on-board Wi-Fi capabilities. With a 2 year contract, the phone is currently $350 from Verizon Wireless’ website.

Exterior appearance

Where one would describe the iPhone as sexy, brilliant, even chic; the Samsung SCH-i730 is the polar opposite. The clunky and cluttered exterior is tattered and distracting. The front of the device is dominated by a large LCD screen with send and end buttons adorning the left and right side of the middle part of the device. The number keys are squished and I found them very hard to use. The rest of the keypad is made up of awkwardly placed function keys and a directional navigational pad that looks like a minature compact disk.

I found the keys to be very difficult and tedious to use. Once you slide out the keyboard, a full keyboard is revealed that is slightly more usable than the main function keyset found on the face of the camera. The screen switches (slowly) from portrait to landscape mode when you slide the keyboard out.

As a final note, this device is bulky and heavy. It is definitely not made to fit comfortably into a pocket and will not draw the looks of passers by when you want to whip out your smartphone. The buttons on the phone are adequately backlit for easy use in dark environments.

User Interface

While Microsoft made efforts to make Windows Mobile 6 more appeasing to the eye, there is still much to be desired. In a market where the iPhone’s user interface dominates in terms of beauty and functionality, Windows Mobile is paltry in comparison. Even Symbian OS is a figure of beauty and functionality compared to Windows Mobile 6.

However, I did find text both in the phones menus and inside applications to be very readable, showing the LCD’s display quality.

Dissapointing Performance

I found the performance of the i760 review unit to be terrible. The response time when pressing keys and navigating menus is slow and annoying. The touch screen is not responsive at all as it did not recognize numerous taps with the included stylus. However, the screen was very readable.

The Samsung i760 has poor cell phone reception capabilities. I have numerous Verizon cell phones and am fully aware of areas where reception is strong or poor. Being in an area where I know I get four bars with every other phone, the i760 continually dropped the signal and was unable to make or receive phone calls. It was until I restarted the device that it re-gained connectivity on Verizon’s network.

When I was able to make a call on the i760, the sound was tinny and contained many echos, resulting in my having to ask the other to repeat themselves.

Also, battery life was terrible, even for an EVDO smart phone. I was only able to squeeze out 2-3 hours of talk time, compared to 5-6 hours of talk time on other Verizon EVDO smartphones. This poor battery life was displayed at a time in which I wasn’t employing the onboard Wi-Fi.

Conclusion

Overall this phone has many drawbacks, too many to justify its high price. Even though the touch screen is large and vibrant, its lack of response makes it at times unusable.

As stated above, calls on this phone are full of echos and tinny speech. The i760’s cannot retain cell phone reception which makes the use experience immensely frustrating.

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This entry was posted on Wednesday, May 21st, 2008 at 8:27 pm and is filed under product reviews, tech news/notes. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

No Responses to “Samsung SCH-i760 Review”

Ryan September 25th, 2008 at 3:34 pm

So many of these comments are true and realistic.. I want to return mine..

Andy Maglione September 26th, 2008 at 3:50 pm

I love the phone except for 2 main and very important points above. The delay after pressing keys is bothersome but can be lived with. The POOR RECEPTION is getting old quick. It has the worst reception of any Verizon cell phone I’ve had during the last 10 years!

Jason Harris September 27th, 2008 at 7:11 pm

I’m sorry you guys are having issues. If you are having issues and you can’t take it’d back…I’d definitely do so and get a handset you like.

Will Church March 15th, 2009 at 7:20 pm

Thanks, for the review. You saved me from making a big mistake.

After successful years of StarTac and Timeport phones on the Bell Atlantic/Verizon network, I bought a Verizon T720 back in 2003 (without reading the reviews) and suffered through 2 years of dropped calls (which adversely affected my business).

My current phone is a four-year old Motorola V276 which has never drops calls, unfortunately the external speaker stopped working a few weeks back. I want to get a new phone with WiFi capabilities but since the SCH-i760 drops calls, I’ll stay with my V276 and just leave it on vibrate mode (to get around the bad external speaker). I rather have a working old phone than a fancy phone that is not functional (a phone that drops calls is not functional).

Thanks again,

Will

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